Privacy Policy

Privacy Policy

Introduction

Welcome to https://boat-rent-dubai.terratrek.net (hereafter referred to as ‘Boat Rent Dubai’ or ‘we’). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, storage, and handling of information about you when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of Boat Rent Dubai’s online presence, including but not limited to:

  • Our official website at https://boat-rent-dubai.terratrek.net
  • Mobile applications and software provided by us
  • Services and products offered through our platform
  • User interactions via email, phone, or text messages from our team

Important Note: This policy does not extend to third-party platforms, services, or websites linked from our site. These entities have their own privacy policies, and we encourage you to review them before engaging with any external services.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data, including but not limited to:

  • Account Creation: When you create an account on our platform, we collect your name, email address, and password (hashed for security).
  • Transactions: For booking services or making purchases, we require payment information, including card details and billing addresses.
  • Communication: We may contact you via email, phone, or SMS for order updates, marketing purposes, or to seek feedback on our services.
  • Location Services: Some of our applications may request access to your device’s location data to provide personalized recommendations.
  • Feedback and Reviews: We encourage user feedback and reviews, which help us improve our services; these may include personal details if voluntarily provided.

Personal Data Collection

We collect various types of personal information about our users, including:

  • Account Information: User names, passwords (hashed), email addresses, and profile pictures.
  • Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses for secure transactions.
  • Financial Data: This includes transaction history and payment method preferences.
  • Purchase History: Records of products or services booked or purchased through our platform.
  • Mobile Device IDs: Unique identifiers associated with your mobile device to enhance user experience.
  • Location Data: Information about your geographical location when you use our location-based services.
  • Feedback and Reviews: Comments, ratings, and any content you voluntarily submit for public display.
  • Social Media Details (if linked): Profile information from social media platforms when users choose to log in via these accounts.
  • Product Preferences: Your choices regarding products or services of interest, based on browsing behavior and interactions.

Cookies and Similar Technologies

We use cookies, pixel tags, and similar technologies to enhance your experience on our website:

  • Strictly Necessary Cookies: These ensure basic functionality, such as remembering your login details.
  • Preference Cookies: Customizing content delivery and user preferences.
  • Analytics Cookies: Providing insights into site performance, including metrics like page views and unique visitors.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the data is no longer needed, we securely delete or anonymize it to protect your privacy.

Security Measures

Boat Rent Dubai implements robust security practices to safeguard your information:

  • We use encryption protocols for secure data transmission and storage.
  • Our servers are protected with access controls and regular security audits.
  • We engage reputable third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data in error, please contact us immediately, and we will take prompt action to rectify it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data where there are no compelling legitimate reasons to retain it.
  • Restriction: Limiting the use or processing of your data in specific circumstances.
  • Data Portability: Obtaining a copy of your data in a structured format, portable between systems.
  • Objection: Opposing certain uses of your data for marketing or other purposes.
  • Non-Discrimination: The right to be free from unfair treatment based on your data privacy choices.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

Boat Rent Dubai reserves the right to update this Privacy Policy at any time. We will post any changes on our website and inform you via email (if applicable) so that you are always aware of how we protect your information.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data:

  • Email: [email protected]
  • Address: Boat Rent Dubai, [Street Address], [City], [Postal Code]